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Conversation Processing Intelligence™

Neon is a better assistant thanks to Conversation Processing Intelligence (CPI). CPI's granted patents provide for unique reconveyance of content, contextual alerts, and annunciation of original speech segments for improved productivity and impact.


US Patent: #7424516

System and method for adaptive forums communication

Abstract

A system and method for adaptive forums provides multiple communication forums in a single instance of a web browser application that actively adapts to conversations therein. In a preferred embodiment, a server system acts as a master controller of a plurality of communication forums. An agent running in the background on the server system monitors the conversations of each forum. When the conversations of different forums sufficiently converge, a temporary communication link is formed. A communication link may be a two-way real-time interaction between users of different forums or simply automated responses using messages stored in a database and associated with the linked forum. Furthermore, establishing the link may entail opening another communication forum on the client computer or directing the messages to a currently open forum. Once a user has connected to one forum controlled by the server system, access to all the other forums controlled by the server system is provided. Embodiments of the present invention provide increased usability over conventional single forum communication, thereby providing users with quick and efficient access to vast amounts of information. Download PDF


US Patent: #20140161250

Contextual Conversation Processing in Telecommunication Applications

Abstract

A method for generating a ring tone for a given caller based on a prior conversation with that caller. A portion of a conversation with a given caller is recorded and stored in memory as a ring tone. When a subsequent call is received from the same caller, identified by caller ID, the ring tone is played, alerting the user to the incoming call as well as the context of their prior communication. In alternative embodiments of the invention, a prior textual or video conversation is used as the basis for a ring tone, and/or the ‘ring tone’ is delivered by other than audio means. The invention is capable of implementation in telecommunications systems such as cellular, local exchange, and VOIP, and in combination with other forms of internet-based telecommunication. Download PDF


US Patent: #20140177813

Computer Control of Online Social Interactions Based on Conversation Processing

Abstract

A method for computer control of online social interactions based on conversation processing. A portion of a conversation with a given user is recorded, stored in memory, and processed so as to influence subsequent interactions. These may include audio or other contextualized annunciations of subsequent telephone calls. Other modes addressing conversational processing for social purposes can result in interwoven conversation guided among threads of interest, advertising and incented participation of conversational content and placement. The invention is capable of implementation in telecommunications systems such as cellular, local exchange, and VOIP, and in combination with other forms of internet-based telecommunication, including smart phones and adaptive forums chat rooms. Download PDF


US Patent: #8638908

Contextual conversation processing in telecommunication applications

Abstract

A method for generating a ring tone for a given caller based on a prior conversation with that caller. A portion of a conversation with a given caller is recorded and stored in memory as a ring tone. When a subsequent call is received from the same caller, identified by caller ID, the ring tone is played, alerting the user to the incoming call as well as the context of their prior communication. In alternative embodiments of the invention, a prior textual or video conversation is used as the basis for a ring tone, and/or the ‘ring tone’ is delivered by other than audio means. The invention is capable of implementation in telecommunications systems such as cellular, local exchange, and VOIP, and in combination with other forms of internet-based telecommunication. Download PDF

 


US Patent: #8068604

Method and system for event notifications

Abstract

A method for generating a ring tone for a given caller based on a prior conversation with that caller. A portion of a conversation with a given caller is recorded and stored in memory as a ring tone. When a subsequent call is received from the same caller, identified by caller ID, the ring tone is played, alerting the user to the incoming call as well as the context of their prior communication. In alternative embodiments of the invention, a prior textual or video conversation is used as the basis for a ring tone, and/or the ‘ring tone’ is delivered by other than audio means. The invention is capable of implementation in telecommunications systems such as cellular, local exchange, and VOIP, and in combination with other forms of internet-based telecommunication. Download PDF


US Patent: #8553852

Method and apparatus for conversation based ringtone

Abstract

A method for generating a ring tone for a given caller based on a prior conversation with that caller. A portion of a conversation with a given caller is recorded and stored in memory as a ring tone. When a subsequent call is received from the same caller, identified by caller ID, the ring tone is played, alerting the user to the incoming call as well as the context of their prior communication. In alternative embodiments of the invention, a prior textual or video conversation is used as the basis for a ringtone. The invention is capable of implementation in telecommunications systems such as cellular, local exchange, and VOIP. Download PDF


China Patent: #102017585 

Method and system for notification and telecommunications management

Abstract

The invention relates to enhancement of notification. A user is notified by means of a communication device of a request of initiation communication and an alarm why a caller calls out (such as repeating one part of a former telephone call of a present caller as a ring tone, or simultaneously displaying a former email sent by a calling person with a standard ring tone). A system and a method are disclosed, wherein the data or part of the data relevant with communication events are captured and stored. When the same person identified by ID receives the follow-up communication events, the data obtained from the first communication is used to contextualize the communication, to alarm the user that the communication events and the context of the former communication are sent, and other use. Download PDF


Europe Patent: #2156652

Method and system for notification and telecommunications management